Douglas County Emergency Communications / E911 Center

Omaha, NE | Summer 2019
50,000 sq. ft.

CWP partnered with Douglas County to design a new Emergency Communications Center (E911) that consolidates services for both Douglas County and the City of Omaha. The facility is designed to remain fully operational during natural disasters or large-scale emergencies, ensuring uninterrupted communication across the region.

Renovating a historic structure for a high-tech operation required extensive upgrades, including new power and data infrastructure, full HVAC and plumbing replacements, and ADA compliance improvements. The facility features 24 dispatch consoles with room for six future additions, command and support offices, a central data and equipment room, conference and observation spaces, and staff amenities. Redundant power, battery, and generator systems ensure resilient, 24/7 performance.